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Utility Wisdom
Utility Wisdom

Utility Wisdom

by Conservice | The Utility Experts®
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19 Episodes
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Utility Wisdom is a podcast from Conservice covering the issues shaping utility management and property operations today.Episodes explore industry updates, regulatory changes, and practical topics that affect how the housing sector operates and evolves.The show features perspectives from across the industry to help teams stay informed and prepared for what's changing.
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Utility Wisdom

by Conservice | The Utility Experts®
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Jun 18, 2026
Inside Multifamily with NAA President & CEO Bob Pinnegar
Conservice's Lauren Howard sits down with National Apartment Association President and CEO Bob Pinnegar to discuss the current state of the rental housing industry. From supply and affordability challenges to evolving regulations, consumer expectations, and the role of advocacy, Bob shares his perspective on the trends shaping multifamily today and what operators should be watching as the market continues to evolve.
26 MIN
May 06, 2026
The Industry's Journey From In-House to Managed Utilities with Jerry Davis
How did managed utility services become an essential part of multifamily operations? In this episode of Utility Wisdom, Lauren Howard sits down with industry veteran Jerry Davis to explore the history of utility management, the industry's shift away from in-house processes, and the lessons learned over decades of change.
37 MIN
Apr 02, 2026
8 Climate Hazards Multifamily Investors Should Be Screening For
In this episode of Utility Wisdom, we break down the 8 key climate hazards impacting multifamily real estate—from rising heat and heavy precipitation to floods, wildfires, and coastal risk. Learn how to distinguish between gradual operational stress and high-impact events, and why not all risks carry the same weight across your portfolio.
3 MIN
Mar 31, 2026
The ROAD to Housing Act What It Means for Supply, Renters, and Operators
The ROAD to Housing Act aims to tackle affordability, but will it actually lead to more housing?In this episode of Utility Wisdom, we explore what’s inside the bill, how it could impact housing supply, and why capital, policy, and execution all play a role in what ultimately gets built.
2 MIN
Mar 31, 2026
Vacant Cost Recovery (VCR): The Complete 2026 Guide
In this episode of Utility Wisdom, we unpack Vacant Cost Recovery (VCR) and how billing gaps from delayed service transfers or early disconnects can quietly erode NOI. Learn how to spot recoverable charges, avoid “vacant theft,” and use automation to catch issues early.If you’re not actively managing utility billing during move-ins and move-outs, there’s likely money being left on the table.
3 MIN
Jan 29, 2026
Senior Living Runs on Care (And Careful Utility Management)
Senior living teams are built around care, not administration. This Utility Wisdom episode looks at how utilities quietly add operational strain in senior living communities and what a more structured approach can change.
7 MIN
Jun 26, 2025
Compliance Under the New Administration
The language around ESG may be changing. The work is not. This Utility Wisdom episode looks at how companies are navigating shifting federal policy while staying aligned with state, local, and market-driven expectations.
10 MIN
Apr 17, 2025
The Senior Living Surge: How to Build Smart and Manage Smarter
Senior living construction solves one problem and introduces another: how to operate efficiently at scale. This Utility Wisdom episode examines the utility and compliance considerations that often get overlooked until it’s too late.
6 MIN
Mar 13, 2025
USDA’s 2025 Rule Change: A Win for Manufactured Housing Communities
In this episode of Utility Wisdom, we walk through the USDA’s 2025 rule change expanding financing for existing manufactured homes and why operators should be thinking now about infrastructure capacity, utility billing, and compliance as occupancy grows.
2 MIN
Feb 27, 2025
The Boom is Over: How Smart Single Family Operators Are Staying Profitable
As rent growth slows and scrutiny increases in single family rentals, this Utility Wisdom conversation looks at how operators are shifting from rent-driven strategies to tighter cost control, with utilities playing a central role.
4 MIN
Feb 13, 2025
A Worm’s Eye View of Property Management in 2025
This episode takes a ground-level look at property management in 2025 through one unglamorous but revealing lens: utilities. From rising energy demand and grid investment to state-level ESG requirements and climate stress on infrastructure, it connects the dots operators are feeling every day.
7 MIN
Feb 03, 2025
Waste Management Trends: Key Insights for Your 2025 Trash
In this episode of Utility Wisdom, we explore the waste management shifts showing up at multifamily properties right now, including composting, e-waste, smart compactors, and strategies to reduce hauls and contamination.
3 MIN
Oct 30, 2024
The Insidious Hole You Might Dig for Yourself: Utilities in Build-to-Rent Properties
This Utility Wisdom episode takes a closer look at utility management in build-to-rent properties, including visibility challenges, service interruptions, and why owner-held utilities tend to scale more reliably than renter-controlled setups.
5 MIN
Oct 16, 2024
How Property Location Shapes Utility Bills
In this episode of Utility Wisdom, we examine how location shapes utility costs across the U.S., from energy market structures and local resource access to water availability and regulatory constraints. The conversation looks at why costs vary so widely by state and what property teams should consider when managing utilities in different regions.
3 MIN
Aug 16, 2024
Thriving Under Rent Caps: Strategies for Property Owners
This Utility Wisdom episode looks at how rent caps change the operating math for property owners, and the role utility management plays in protecting margins when rent growth is constrained.
3 MIN
Jul 02, 2024
Understanding Bulk Wifi: Resident and Property Benefits for the Multifamily Industry
Move-in-ready internet has become an expectation for multifamily residents. This episode breaks down how bulk WiFi works, why it’s being treated more like a utility than an amenity, and what owners and operators need to consider when evaluating internet management strategies.
4 MIN
Jun 12, 2023
The Unbelievable Scope of U.S. Utilities
In this episode of Utility Wisdom, we zoom out to look at the sheer scale of utilities across the U.S. housing and real estate landscape, from the number of buildings and service points to the data flowing through them every day. It’s a reminder of why utilities matter and what becomes possible when they’re managed with intention.
3 MIN
Jul 15, 2026
RUBS Utility Billing vs. Submetering A Decision Guide
Choosing between RUBS and submetering isn't always straightforward. In this episode, Lauren B. breaks down the differences between these two utility billing methods, including where each works best, how state regulations can shape your options, and the key questions to ask before deciding what's right for your property.
7 MIN
Jul 09, 2026
NAA 2026 Debrief: AI Everywhere, Automation Under Pressure, and the Human Work of Multifamily
At Apartmentalize 2026, one message rose above the AI hype: technology only delivers value when it's backed by strong operations and human expertise. In this episode, William Bailey recaps the biggest conversations from NAA, including where AI is creating real impact, why clean data and well-designed workflows matter, and what multifamily operators should prioritize as automation continues to evolve.
11 MIN
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